What is the group minimum? 10 tickets or more
How do I get my tickets? All tickets are digital and will be emailed to the group leader.
Are the exhibits self-guided? Yes! The experience is self-guided and is one-way only – there is no returning to rooms you’ve already been through. Brand Ambassadors will help you through your journey, answer questions and help you take photographs if you’d like assistance.
Can I take photos and video? Yes! Not only are they allowed, they are ENCOURAGED!
Do you have a coat check? What about strollers? Luggage? Yes, we have a coat check and lockers in the Cellar, and an ADA coat check on the Ground Level. Strollers are not allowed beyond the lobby and merchandise store and you will be required to check them before entering the exhibit areas. We cannot, at this time, accommodate luggage.
How long will it take me to visit? Most people will spend between 1 hour to 3 hours exploring the museum depending on how long they spend in each exhibit. Please plan accordingly.
Is the Museum accessible? Yes! The Museum has elevators and ADA bathrooms on every floor. At this time, we do not rent wheelchairs.
Is the Museum appropriate for all ages? Yes! Kids and adults of all ages are welcome, but keep in mind that strollers must be checked upon arrival. 4 and under may enter free of charge. Guests 12 and under must be accompanied by an adult who is 18 or older.
When should I arrive? For Timed Tickets, please be sure to arrive on time. We do offer a 15-minute grace period, but later arrivals may not be guaranteed entry depending on our attendance on a given day. If you would like greater flexibility for your arrival time, please choose our “Flex” or “Anytime” ticket options.
Who operates the Museum? Disney has partnered with the Museum of Broadway to sell tickets for this experience. The Museum of Broadway is produced and operated by: Broadway Experiential, LLC.
For additional FAQ please visit: https://www.themuseumofbroadway.com/plan-your-visit Clicking a Museum of Broadway link will take you away from Disney.com, where different terms of use and privacy policy apply.